Warranty Policy

Tera Containers LLC warrants that all containers sold through our website will be delivered in the condition represented at the time of sale.

This warranty applies to structural integrity and major functional components of the container at the time of delivery, subject to the terms and conditions outlined below.

Our limited warranty covers:

• Structural defects that significantly affect the usability of the container
• Major door functionality issues present upon delivery
• Significant undisclosed damage that existed prior to delivery
• Delivery of an incorrect container model or size

Customers are encouraged to inspect their container immediately upon delivery and report any concerns as soon as possible.

Warranty-related concerns must be reported within 30 days of delivery.

To submit a warranty claim, customers must provide:

• Order number
• Full name
• Description of the issue
• Clear photographs of the container and affected area

Failure to report issues within the warranty period may result in denial of the claim.

This warranty does not cover:

• Normal wear and tear
• Surface rust, scratches, dents, or cosmetic imperfections consistent with the container’s advertised condition
• Damage caused by misuse, neglect, accidents, vandalism, or improper maintenance
• Modifications or alterations made after delivery
• Damage caused by weather, flooding, natural disasters, or other external factors
• Issues resulting from improper installation, relocation, or handling by third parties

If a valid warranty claim is approved, Tera Containers LLC may, at its sole discretion:

• Repair the issue
• Provide replacement parts
• Replace the container
• Offer a partial or full refund where appropriate

The chosen resolution will depend on the nature and severity of the issue.

This Warranty Policy is limited to the original purchaser and is non-transferable.

Except as expressly stated in this policy, Tera Containers LLC makes no additional warranties, express or implied, including warranties of merchantability or fitness for a particular purpose.

Customers are responsible for:

• Inspecting containers upon delivery
• Reporting issues promptly
• Maintaining the container in a reasonable manner
• Following any applicable usage and safety recommendations

Failure to properly maintain the container may void warranty coverage.

Tera Containers LLC proudly offers free delivery throughout the United States on qualifying orders. Most orders are delivered within 3 to 5 business days.

Customers should carefully inspect their container upon delivery and notify us immediately if any concerns are identified.

If you have questions regarding this Warranty Policy or need to submit a warranty claim, please contact us: